Is there a timeline to request an e-Invoice?

How can I obtain an e-Invoice for transactions involving COD UBAT/UMP through Pos Malaysia?

How can I check my Tax Identification Number (TIN)?

How will I get an e-Invoice for transactions involving insurance purchased through Pos Malaysia?

How do I verify if the details of an e-Invoice are accurate? If there is any error in the e-Invoice, can it be revised?

What is the e-Invoice treatment for Agency/Agencies - Bill payment services (government agencies, unit trust, public service network etc.)?

Do B2C customers require an e-Invoice?

Can a customer request an e-Invoice for a past transaction?

I scanned the QR code, but I could not see anything.

What will be the impact or risk on us, especially if there are any invoice adjustments?

What is the minimum purchase value for e-Invoice?

Can the e-Invoice be printed?

What can I do if I do not receive any e-Invoice?

Can I cancel or reject an e-Invoice that has already been sent?

Is there any specific application required to scan the e-Invoice QR code?

What data is embedded in the QR Code?

How can I verify if an invoice has been properly reported to LHDN?

As a walk-in customer, how can I obtain e-Invoices from Pos Malaysia?

Does LHDN provide any mobile application for MyInvois?

Do government agencies need to fill out the form?

Is there any compensation if the item sent is lost or damage?

How does customer make inquiry on International Economy Small Packet?

What are the required details to be filled out?

How do customer make inquiry on this Tracked service?

How fast can I get my insurance cover note / policy so that I can proceed to renew my Road Tax?

What is the reason for price increase of the Tracked label?

Is there any compensation if the item sent is delayed?

What if I have submitted the data collection form, but there are corrections required to the details?

What should I do if there is a problem with the Pos Malaysia Mobile App?

How does customer make inquiry on International Economy Parcel?

What should I do if I am unsure about the steps to print the e-Consignment Note?

What should I do if the form cannot be opened or accessed?

Does International Economy Small Packet have proof of delivery (POD)?

Will the customer (sender) be charged for postage on the return of unsuccessfully delivered item?

How do I go about making a claim on damages?

What is the compensation for lost or damaged item?

How does customer make inquiry on International Express?

How do customer make inquiry on this International Registered service?

What payment methods are accepted when using the e-Consignment Note?

What is the amount for the second fee?

Is the Mobile App service to purchase insurance available at all time?

Will unsuccessfully delivered item be returned to the sender?

Does International Economy Small Packet have track and trace feature?

How can I submit my details for e-Invoice?

What documents are required to apply as a Contract Customer?

Where can I make enquiries?

When was the latest price revision for International Express and what was the reason?

Is there any compensation if the item sent is delayed?

How can I make inquiries about Flexipack International?

If a Money Order has expired (exceed three (3) months from the last day of the month of issue), can it be returned or cashed?

What if inquiries, complaints, or claims about International Registered items are made after 6 months?

Can customers request the parcel to be redirected to a different address?

Where can I find the full terms and conditions for Pos Service Warranty?

Can I switch from Prepaid to Contract later?

Is Insurance offered for Tracked service?

Can I have my item insured when using International Economy Small Packet?

Who can I contact for assistance?

Do I need to provide my relevant details to Pos Malaysia for the issuance of e-Invoices?

I am unable to download the Pos Malaysia Mobile App. Is there an alternative way to create the e-Consignment Note?

What are the items that cannot be sent using International Economy Small Packet?

Where can I obtain more information?

How do customer make inquiry on this Custom Declarations?

Where can I purchase Pos Service Warranty?

Is my Pos Malaysia account secure?

What is Pos Malaysia’s e-invoicing information, where requested by customers/vendors?

If the first delivery fails, can I request a second delivery?

How long does it take to activate a Contract Account?

Can customer claim for compensation on delay in delivery, loss or damage on item posted using this Tracked service?

Within what time frame can inquiries or claims related to the delivery of International Registered items be made?

Can the Money Order be claimed by customer?

Where can I buy these Flexipack International envelopes?

What are the items that cannot be sent using International Economy Parcel?

What is the compensation for lost or damaged item?

Can I print the e-Consignment Note and make payment at a different location?

Can I get a refund, if I were to cancel the insurance renewal after I made payment?

Is there any compensation if the item sent is delayed?

What is the information that customer needs to fill in when using International Economy Parcel?

Can I claim compensation if the contents are damaged or lost when sent in a Pos Laju Prepaid Envelope or Box?

What are the main exclusions under this product?

Can I change my mobile number later?

What is the maximum compensation value that a customer can receive?

Does the Tracked service provide Proof of Delivery (POD)?

What is the information I need to fill in when posting International Economy Small Packet?

Why is Pos Malaysia doing this?

How long does it take for an e-Invoice to be validated by LHDN?

Are free flyers provided?

Can I make a claim for compensation in the event of a delay?

Is the sender allowed to use non-Roman texts when filling in the consignment notes?

Can I post my parcel at any Pos Laju authorised agent outlet?

Can a Money Order be returned?

What could be the reason for my payment to be rejected?

Can I cancel my Pos Service Warranty purchase?

What are the items that cannot be sent using International Express?

What happens if the CN23/CN22 form is not filled in completely?

Can I purchase an additional coverage when using the e-Consignment Note service?

What is the difference between Pos Laju Prepaid Envelope and Box, and Pos Laju Flyers Pack?

How can I obtain an e-Invoice from Pos Malaysia starting on 1 February 2025?

Am I eligible to claim compensation if there is a delay in the delivery of my International Registered item?

Can I opt for additional protection for my parcel with this service?

How do bulk shipments work?