Why is the fuel surcharge implemented?

When is the effective date of the fuel surcharge?

Does Sales and Service Tax (SST) apply to the fuel surcharge?

Which destinations are affected by the surcharge?

What is the volumetric calculation?

What is the origin and destination coverage for Orange and Blue prepaid envelopes and Blue prepaid box?

What are the new prices?

Does the blue envelope price include fuel surcharge?

Can I still use prepaid envelopes purchased before 07 July 2026?

What is the surcharge amount?

How can customers obtain more information?

How often will the fuel surcharge be updated? Is it permanent?

When does the new pricing take effect?

Which products are affected?

Where can I get more information or assistance?

Why are Poslaju Prepaid Envelope and Poslaju Prepaid Box prices being revised?

Which services and products are impacted by the surcharge?

SendParcel Prepaid Dormant Account Update

SendParcel Prepaid Registration Update

What is Pos Service Warranty?

What is BulkMail?

What is the Domestic Sea Parcel?

What is the new compensation limit for lost or damaged parcels?

General Information

What is a Contract Customer?

What is an e-Consignment Note?

Is Pos Service Warranty available for both domestic and international deliveries?

What is the Overweight and Oversized Surcharge?

Which services or products are impacted by this revision?

Who is eligible to become a Contract Customer?