What is Single Sign On (SSO)?

What is an e-Invoice?

Is there any channel I can use to contact Pos Malaysia regarding my issue?

How can I check my shipment progress using AskPos?

What is the e-Invoice file format accepted by LHDN for validation purposes?

What do I need to create a Pos Malaysia account?

Why do I need to verify both email and mobile number?

Why is it implemented?

I have a Ticket Number. How to follow up with my case?

When is LHDN’s implementation timeline?

How do I sign up for a Pos Malaysia account?

What is an OTP?

How does LHDN’s 6-month interim relaxation period affect the mandatory deadlines?

What are the types of transactions involved?

I did not receive my OTP. What should I do?

Can I log in using my email address?

What are the types of e-Invoices to be issued to customers?

How does the e-Invoice work?

Can I log in using my mobile number?

When will Pos Malaysia begin issuance of e-Invoice?

Can I use both email and mobile number to log in?

What is the potential impact of the deferment of the implementation date to my company, and will Customers still be eligible to claim tax deductions for payments made to Pos Malaysia?

How do I reset my password?

How can I obtain an e-Invoice from Pos Malaysia starting on 1 February 2025?

Can I reset my password using my mobile number?

Can I change my mobile number later?

How long does it take for an e-Invoice to be validated by LHDN?

What is Pos Malaysia’s e-invoicing information, where requested by customers/vendors?

Is my Pos Malaysia account secure?

Do I need to provide my relevant details to Pos Malaysia for the issuance of e-Invoices?

How can I submit my details for e-Invoice?

What should I do if the form cannot be opened or accessed?

What if I have submitted the data collection form, but there are corrections required to the details?

What are the required details to be filled out?

Do government agencies need to fill out the form?

Does LHDN provide any mobile application for MyInvois?

As a walk-in customer, how can I obtain e-Invoices from Pos Malaysia?

How can I verify if an invoice has been properly reported to LHDN?

What data is embedded in the QR Code?

Is there any specific application required to scan the e-Invoice QR code?

Can I cancel or reject an e-Invoice that has already been sent?

What can I do if I do not receive any e-Invoice?

Can the e-Invoice be printed?

What is the minimum purchase value for e-Invoice?

What will be the impact or risk on us, especially if there are any invoice adjustments?

I scanned the QR code, but I could not see anything.

Can a customer request an e-Invoice for a past transaction?

Do B2C customers require an e-Invoice?

What is the e-Invoice treatment for Agency/Agencies - Bill payment services (government agencies, unit trust, public service network etc.)?

How do I verify if the details of an e-Invoice are accurate? If there is any error in the e-Invoice, can it be revised?

How will I get an e-Invoice for transactions involving insurance purchased through Pos Malaysia?

How can I check my Tax Identification Number (TIN)?

How can I obtain an e-Invoice for transactions involving COD UBAT/UMP through Pos Malaysia?

Is there a timeline to request an e-Invoice?